Frequently Asked Questions
Quick answers to common questions about AuraMed and our AI-powered scheduling.
What is AuraMed AI?
AuraMed is an intelligent scheduling assistant designed for healthcare practices. It automates patient appointment booking while maintaining a compassionate, patient-friendly experience.
How does the free trial work?
You can start a 14-day free trial by entering your email. No credit card required. During the trial you’ll have access to basic AI scheduling features to test how AuraMed works for your practice.
What happens when my trial ends?
At the end of 14 days, you can choose to subscribe to a paid plan. If you don’t subscribe, your trial access will end automatically.
Which plan is right for me?
Most clinics start with our Premium Plan ($299/month). Larger healthcare groups benefit from our Enterprise Plan ($999/month).
How do I manage or cancel my subscription?
Simply email us at info@auramed.io. Our team will update, pause, or cancel your plan promptly.
Is patient data secure?
Yes. We follow strict security practices and offer HIPAA-compliant integrations for healthcare organizations. We never store sensitive patient information in payment systems.
Can I switch plans later?
Absolutely. You can upgrade or downgrade plans at any time by contacting us at info@auramed.io.
Do you offer support?
Yes. We provide email support at info@auramed.io. Enterprise customers receive dedicated account management.